Compatible/Incompatible USB Drive
The following list contains USB Drives tested by the community . QNAP does not take any liability for the correctness.
Please note that vendors may change the used chipset in new versions without changing the product name.
To find out about the vendor and product ID of your device, log into your QNAP (via ssh/ telnet), plug in the device and issue the command 'lsusb'.
Compatible USB Drives 3.5"
| Brand | Model | Vendor:Product ID | USB Chip | QNAP Model | QNAP FW | Reporter | YYYY.MM | Remark |
|---|---|---|---|---|---|---|---|---|
| Western Digital | My Book - WD25001032 | 1058:0901 | TS-410 | 3.3.1 Build 0720T | P3R | 2010.07 |
NTFS formatted by Qnap, have worked on several firmwares before this one, about 150 GB of data copied/synchronized at most | |
| Western Digital |
Elements 1TB (wd green disk inside) WDBAAU0010HBK |
TS-410 |
3.2.4 3.3.8 |
marcel |
2011.01 |
NTFS formatted by PC, both remote replication and folder copy (qnap interface) working flawlessly, transfered 800gb in total | ||
| Western Digital |
WD Elements 2TB WDBAAU0020HBK |
TS-409 Pro | 3.3.0 Build 0924T | chris666 | 2011.04 |
NTFS preformatted by WD, have syncronized 950GB. It took nearly six days, but the HDD didn't drop off like all the other models before... After the initial syncronization all later syncs were quite fast.
| ||
| Western Digital |
WD Elements 1,5TB WDBAAU0015HBK |
TS-110 |
3.5.0 Build 0816T |
rocker |
2011.09 |
Preformatted NTFS, Copied about 110 GB in 2:18h without any errors using backup function. |
Compatible USB Drives 2.5"
| Brand | Model | Vendor:Product ID | USB Chip | QNAP Model | QNAP FW | Reporter | YYYY.MM | Remark |
|---|---|---|---|---|---|---|---|---|
| Samsung | M3 Portable 1TB | 469L | 4.1.1 | korzus | 2014.11 | Working Fine, but recognized as usb 2.0. | ||
| Western Digital | My Passport Ultra 1TB | WDBZFP0010BBK-EE8N | TS119P 11 | 4.1.2 2015.01.26 | barwiker | 2015.01 | Works since latest Firmware update. Front port = USB2, rear port =USB3 |
Compatible External Enclosures
| Brand | Model | Vendor:Product ID | Interface | USB Chip | QNAP Model | QNAP FW | Reporter | YYYY.MM | Remark |
|---|---|---|---|---|---|---|---|---|---|
| Vantec |
NexStar USB 3.0 Disk Dock NST-D300SU3 |
USB3.0 & eSata |
Prolific PL2773 |
869 Pro |
4.0.7 |
adprom |
2014.05 |
USB3.0 and eSata work fine | |
| Inateck | Inateck USB 3.0 to SATA Dual-Bay USB 3.0 Hard Drive Docking Station with Offline Clone Function for 2.5 Inch & 3.5 Inch HDD SSD SATA (SATA I/ II/ III) |
174c:55aa |
USB 3.0 | ASMedia Technology Inc. |
TS-851 | 4.2.0 | Tron | 2016.03 | USB 3.0 works well with good speeds |
Incompatible USB Drives 3.5"
| Brand | Model | Vendor:Product ID | USB Chip | QNAP Model | QNAP FW | Reporter | YYYY.MM | Remark |
|---|---|---|---|---|---|---|---|---|
| LaCie |
P3 |
059F:0951 |
JM20339 |
TS-110 |
3.3.6 build 1109T |
qnutbert |
2010.07 |
Connection to drive is lost under heavy I/O load; controller resets device[1] |
| Toshiba |
stor.E ALU2 |
0939:0B16 |
Unknown |
TS-209 II | 3.3.0 build 0924T |
mikerayjones |
2010.11 |
Cannot mount filesystem - device not detected [2] |
| LaCie |
USB Hard Disk Neil Poulton |
JM20329 |
TS-410 |
3.2.4 3.3.8 |
marcel |
2010.12 |
Connection to drive is lost under heavy I/O load; controller resets device | |
| CnMemory |
Core 2TB |
TS-110 |
3.5.0 Build 0816T |
rocker |
2011.09 |
I/O erros under heavy I/O load; controller resets device; need to repair filesystem using Windows after all resets | ||
| FANTEC |
ER-35U3 |
TS-131, TS-231, TS-431 | 4.1.3 | 2015.08 | Error message during backuo and disk randomly connect/disconnect |
Incompatible USB Drives 2.5"
| Brand | Model | Vendor:Product ID | USB Chip | QNAP Model | QNAP FW | Reporter | YYYY.MM | Remark |
|---|---|---|---|---|---|---|---|---|
| Seagate |
FreeAgent Go 500GB |
0bc2:2120 |
Oxford 931 (not sure) |
TS-210 |
3.3.1 build 0720T |
thesta |
2010.08 |
Connection to drive is lost under heavy I/O load; controller resets device but Qnap needs to be restarted, otherweise drive is connected as usb 1.0 and stays faulty |
Incompatible USB External Enclosures
| Brand | Model | Vendor:Product ID | USB Chip | QNAP Model | QNAP FW | Reporter | YYYY.MM | Remark |
|---|---|---|---|---|---|---|---|---|
| Sabrent | Sabrent USB 3.0 to SATA Dual Bay External Hard Drive Docking Station for 2.5 or 3.5in HDD, SSD with Hard Drive Duplicator/Cloner Function [4TB Support] (EC-HDD2) | TS-851 | 4.2.0 | Tron | 2016.03 |
Very intermitten connection from different slots and speeds were barely 5MB/sec. Super slow, I returned it to amazon before I got more details. | ||
| Samsung | Samsung T7 USB Disk | TVS-882ST3 | 4.4.3 | 2020.09 | Recognize as USB 3.0 devices and transfer at USB 3.0 speeds. | |||
| SanDisk | Sandisk Extreme Pro Portable SSD | TVS-882ST3 | 4.4.3 | 2020.09 | Recognize as USB 3.0 devices and transfer at USB 3.0 speeds. | |||
| JMicron | JMS562 | TS-651 | 4.4.1 | 2019.10 | Copy files to USB disk should be lost connection. |
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