Compatible/Incompatible USB Drive

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The following list contains USB Drives tested by the community . QNAP does not take any liability for the correctness.

Please note that vendors may change the used chipset in new versions without changing the product name.

To find out about the vendor and product ID of your device, log into your QNAP (via ssh/ telnet), plug in the device and issue the command 'lsusb'.


Compatible USB Drives 3.5"

Brand Model Vendor:Product ID USB Chip QNAP Model QNAP FW Reporter YYYY.MM Remark
Western Digital My Book - WD25001032 1058:0901
TS-410 3.3.1 Build 0720T P3R 2010.07

NTFS formatted by Qnap, have worked on several firmwares before this one, about 150 GB of data copied/synchronized at most

Western Digital

Elements 1TB

(wd green disk inside)

WDBAAU0010HBK



TS-410

3.2.4

3.3.8

marcel
2011.01

NTFS formatted by PC, both remote replication and folder copy (qnap interface) working flawlessly,

transfered 800gb in total

Western Digital

WD Elements 2TB

WDBAAU0020HBK



TS-409 Pro 3.3.0 Build 0924T chris666 2011.04

NTFS preformatted by WD, have syncronized 950GB. It took nearly six days, but the HDD didn't drop off like all the other models before...

After the initial syncronization all later syncs were quite fast.


Western Digital

WD Elements 1,5TB

WDBAAU0015HBK



TS-110
3.5.0 Build 0816T
rocker
2011.09
Preformatted NTFS, Copied about 110 GB in 2:18h without any errors using backup function.


Compatible USB Drives 2.5"

Brand Model Vendor:Product ID USB Chip QNAP Model QNAP FW Reporter YYYY.MM Remark
Samsung M3 Portable 1TB

469L 4.1.1 korzus 2014.11 Working Fine, but recognized as usb 2.0.
Western Digital My Passport Ultra 1TB WDBZFP0010BBK-EE8N
TS119P 11 4.1.2 2015.01.26 barwiker 2015.01 Works since latest Firmware update. Front port = USB2, rear port =USB3


Compatible External Enclosures

Brand Model Vendor:Product ID Interface USB Chip QNAP Model QNAP FW Reporter YYYY.MM Remark
Vantec
NexStar USB 3.0 Disk Dock NST-D300SU3

USB3.0 & eSata
Prolific PL2773
869 Pro
4.0.7
adprom
2014.05

USB3.0 and eSata work fine

Inateck Inateck USB 3.0 to SATA Dual-Bay USB 3.0 Hard Drive Docking Station with Offline Clone Function for 2.5 Inch & 3.5 Inch HDD SSD SATA (SATA I/ II/ III)
174c:55aa
USB 3.0 ASMedia Technology Inc.
TS-851  4.2.0 Tron 2016.03 USB 3.0 works well with good speeds



 

Incompatible USB Drives 3.5"

Brand Model Vendor:Product ID USB Chip QNAP Model QNAP FW Reporter YYYY.MM Remark
LaCie
  P3
059F:0951
JM20339
TS-110
3.3.6 build 1109T
qnutbert
2010.07

Connection to drive is lost under heavy I/O load; controller resets device[1]

Toshiba
  stor.E ALU2
0939:0B16
Unknown
TS-209 II 3.3.0 build 0924T
mikerayjones
2010.11

Cannot mount filesystem - device not detected [2]

LaCie

USB Hard Disk

Neil Poulton


JM20329
TS-410

3.2.4

3.3.8

marcel
2010.12
Connection to drive is lost under heavy I/O load; controller resets device
CnMemory
Core 2TB


TS-110
3.5.0 Build 0816T
rocker
2011.09
I/O erros under heavy I/O load; controller resets device; need to repair filesystem using Windows after all resets
FANTEC 
ER-35U3


TS-131, TS-231, TS-431 4.1.3
2015.08 Error message during backuo and disk randomly connect/disconnect

Incompatible USB Drives 2.5"

Brand Model Vendor:Product ID USB Chip QNAP Model QNAP FW Reporter YYYY.MM Remark
Seagate
FreeAgent Go 500GB
0bc2:2120
Oxford 931 (not sure)
TS-210
3.3.1 build 0720T
thesta
2010.08

Connection to drive is lost under heavy I/O load; controller resets device but Qnap needs to be restarted, otherweise drive is connected as usb 1.0 and stays faulty


Incompatible USB External Enclosures

Brand Model Vendor:Product ID USB Chip QNAP Model QNAP FW Reporter YYYY.MM Remark
Sabrent Sabrent USB 3.0 to SATA Dual Bay External Hard Drive Docking Station for 2.5 or 3.5in HDD, SSD with Hard Drive Duplicator/Cloner Function [4TB Support] (EC-HDD2)

TS-851
4.2.0 Tron 2016.03

Very intermitten connection from different slots and speeds were barely 5MB/sec. Super slow, I returned it to amazon before I got more details. 

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