What to do if firmware update failed

From QNAPedia

Revision as of 16:19, 25 November 2015 by Admin (talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Jump to navigation Jump to search

1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issue.

2. Please try to reboot the NAS and do the firmware update again.

3. If it still failed to update the firmware, you can do the manual firmware update with below link. (go to step 4 if you are not familiar with Linux)

http://wiki.qnap.com/wiki/Manually_Updating_Firmware

4. Contact QNAP support for the assistant.

Retrieved from "https://wiki.qnap.com/mediawiki/index.php?title=What_to_do_if_firmware_update_failed&oldid=1061"