What to do if firmware update failed: Difference between revisions
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= <span style="font-size:medium;">1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issue</span> = | = <span style="font-size:medium;">1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issue</span> = | ||
<span style="font-size:medium;"></span> | |||
<span style="font-size:medium;"></span><span style="font-size:medium;">1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issues.</span> | |||
<span style="font-size:medium;">2. Please try to reboot the NAS and do the firmware update again.</span> | <span style="font-size:medium;">2. Please try to reboot the NAS and do the firmware update again.</span> | ||
Revision as of 16:22, 25 November 2015
1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issue
1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issues.
2. Please try to reboot the NAS and do the firmware update again.
3. If it still failed to update the firmware, you can do the manual firmware update with below link. (go to step 4 if you are not familiar with Linux)
http://wiki.qnap.com/wiki/Manually_Updating_Firmware
4. Contact QNAP support for the assistant.