What to do if firmware update failed: Difference between revisions
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<span style="font-size:medium;">1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issue</span> | |||
<span style="font-size:medium;">2. Please try to reboot the NAS and do the firmware update again.</span> | <span style="font-size:medium;">2. Please try to reboot the NAS and do the firmware update again.</span> | ||
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<span style="font-size:medium;">3. If it still failed to update the firmware, you can do the manual firmware update with below link. (go to step 4 if you are not familiar with Linux)</span> | <span style="font-size:medium;">3. If it still failed to update the firmware, you can do the manual firmware update with below link. (go to step 4 if you are not familiar with Linux)</span> | ||
<span style="font-size:medium;"> | <span style="font-size:medium;">[http://wiki.qnap.com/wiki/Manually_Updating_Firmware http://wiki.qnap.com/wiki/Manually_Updating_Firmware]</span> | ||
<span style="font-size:medium;">4. Contact QNAP support for the assistant.</span> | <span style="font-size:medium;">4. Contact QNAP support for the assistant.</span> | ||
Revision as of 16:20, 25 November 2015
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1. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. And you can refer to below table of error code to identify the issue
2. Please try to reboot the NAS and do the firmware update again.
3. If it still failed to update the firmware, you can do the manual firmware update with below link. (go to step 4 if you are not familiar with Linux)
http://wiki.qnap.com/wiki/Manually_Updating_Firmware
4. Contact QNAP support for the assistant.