Memory Test: Difference between revisions

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(Update to one memtest section for all x86 NAS models)
(→‎Applied QNAP NAS models: - Added Zhaoxin to list, verified using TVS-675.)
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=== '''Applied QNAP NAS models''' ===
=== '''Applied QNAP NAS models''' ===


NAS models with Intel and AMD CPU
NAS models with Intel, AMD or Zhaoxin CPUs (x86 models)


=== <u>Instructions for Performing the Memory Test</u> ===
=== <u>Instructions for Performing the Memory Test</u> ===
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1. Power off the NAS.<br/>2. Remove all the hard disks.<br/>[[File:RemoveDrives x79.jpg|RTENOTITLE]]
1. Power off the NAS.<br/>
 


2. Remove all the hard disks.<br/>[[File:RemoveDrives x79.jpg|350px|RTENOTITLE]]&nbsp;[[File:TVS-673 Front.png|350px|RTENOTITLE]]


3. Connect the NAS with a VGA/HDMI monitor, USB keyboard, and the bootable USB disk.
3. Connect the NAS with a VGA/HDMI monitor, USB keyboard, and the bootable USB disk.


[[File:Monitor Keyboard x79.jpg|RTENOTITLE]]
[[File:Monitor Keyboard x79.jpg|500px|RTENOTITLE]]&nbsp;[[File:TVS 673 rear02.jpg|350px|RTENOTITLE]]
 
 


4. Power on the NAS and press the &lt;DEL&gt;&nbsp;key to enter BIOS setup.&nbsp;
4. Power on the NAS and press the &lt;DEL&gt;&nbsp;key to enter BIOS setup.&nbsp;


5. Press the right arrow key to navigate to the Boot settings screen and configurechange the boot order to , and select "Hard Drive BBS Priorities"
5. Press the right arrow key to navigate to the Boot settings screen and configurechange the boot order.


[[File:bios boot 01.jpg|RTENOTITLE]]
[[File:bios boot 01.jpg|RTENOTITLE]]
 
<br/>
6. Reconfigure the first boot device to your USB flash drive. Select "Patriot Memory PMAP" or similar name showing your USB disk<br/>
6. Reconfigure the first boot device to your USB flash drive. Select your USB flash drive name. (Ex: choose "Patriot Memory PMAP" here)<br/>


[[File:bios boot 02.jpg|RTENOTITLE]]
[[File:bios boot 02.jpg|RTENOTITLE]]
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[[File:bios boot 03.jpg|RTENOTITLE]]
[[File:bios boot 03.jpg|RTENOTITLE]]


[NOTE]: If there are two USB devices, don't select “USB DISK MODULE PMAP”.
[NOTE]: If there are two USB devices, don't select “USB DISK MODULE PMAP”.<br/>
 
7. Press the right arrow key to navigate to Save and Exit to save configuration and exit


[[File:boot 04.jpg|RTENOTITLE]]
7. Press the right arrow key to navigate to Save and Exit to save configuration and exit. <br/>


[[File:bios boot 04.jpg|RTENOTITLE]]
<br/>
8. The memory test will begin automatically
8. The memory test will begin automatically


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[[Category:Troubleshooting]]
[[Category:Troubleshooting]]


<br>  
<br>
 
 
 
[[File:Memory OK.jpg|RTENOTITLE]]
[[Category:Troubleshooting]]

Latest revision as of 01:32, 24 September 2021

This page will detail how to run a full test of the NAS memory using the Memtest86+ utility.

This procedure only applies to NAS models with Intel and AMD CPU.

Memory Test SOP for x86-based NAS

Applied QNAP NAS models

NAS models with Intel, AMD or Zhaoxin CPUs (x86 models)

Instructions for Performing the Memory Test


A. How to create a Memtest USB boot disk.


  1. Go to http://www.memtest.org/#downiso and download the latest "Auto-installer for USB Key" file.
  2. Extract the zip file to the folder you downloaded it to.
  3. Plug a USB flash drive to your PC and run the Memtest Auto-Installer file extracted from the step above to create a bootable USB


B. How to use the Memtest USB boot disk to test the NAS memory


1. Power off the NAS.

2. Remove all the hard disks.
RTENOTITLE RTENOTITLE

3. Connect the NAS with a VGA/HDMI monitor, USB keyboard, and the bootable USB disk.

RTENOTITLE RTENOTITLE

4. Power on the NAS and press the <DEL> key to enter BIOS setup. 

5. Press the right arrow key to navigate to the Boot settings screen and configurechange the boot order.

RTENOTITLE
6. Reconfigure the first boot device to your USB flash drive. Select your USB flash drive name. (Ex: choose "Patriot Memory PMAP" here)

RTENOTITLE

RTENOTITLE

[NOTE]: If there are two USB devices, don't select “USB DISK MODULE PMAP”.

7. Press the right arrow key to navigate to Save and Exit to save configuration and exit.

RTENOTITLE
8. The memory test will begin automatically

RTENOTITLE