How to reinitialize HDD
Please utilize this procedure for the re-initialization of your QNAP NAS unit.
This procedure may be necessary if for any reason the hard drive within your unit becomes corrupted
and either enters an "unmounted" state or the unit fails to boot correctly and cannot be found using the QNAP finder program.
Warning : Please note that the procedure of Re-Initialization of your unit will wipe all existing data from the unit.
Your data will not be able to be recovered once you have followed this procedure.
BEFORE YOU START :- MAKE SURE THAT YOU DOWNLOAD THE LATEST FIRMWARE & FINDER SOFTWARE.
1. Please go to http://www.qnap.com/download.asp and download the latest version of the QNAP Finder and the appropriate version of firmware for your NAS unit.
2. Install the latest version of QNAP Finder software that you have downloaded onto your computer. Please ensure that you utilize this version of Finder and no other to initialize your unit.
3. Please power off the NAS unit and remove the hard drive[s]. The drive[s] will need to be connected to a suitable computer. You can connect the drive[s] utilizing an external USB/Firewire/eSATA enclosure as long as of course the enclosure supports SATA drives. Or you can also connect the drives directly to a suitable motherboard that supports SATA drives.
4. Use Start->Control Panel->Administrative Tools->Computer Management->Disk Management from Windows to delete all existing partitions. Please ensure that you delete the partitions of the QNAP hard drive and nothing else!
5. Power on the NAS WITHOUT ANY HDD(s) INSTALLED.
6. After a short beep and a long beep, hot-plug the HDD(s) into the NAS and refresh QNAP Finder. Your NAS unit should now be located by QNAP Finder.
If your unit is not located by QNAP Finder then it will be necessary to return the unit to the reseller/distributor for repair your QNAP.
The IP of the NAS unit should be on the same subnet of you PC.
For example, if the IP of NAS is 169.254.100.100, you need to configure your PC's IP to 169.254.100.101.
7. You should now use QNAP Finder to initialize the NAS unit. During initialization you will be asked for the location of the firmware file for TS-109/209/409 series.
Please ensure that the firmware is the correct version for the NAS unit that you have.
8. Once the initialization is complete your QNAP NAS unit is ready to use.
If the installation fails, please disable the firewall/antivirus software installed on the PC and restart from procedure 1.